Our Talent Is Simply The Best.
The best customer service professionals trust us with their careers. We go the extra mile by supporting their personal and professional development with ongoing technical and language skills training.
Attract.
Acquire Talent.
We work hard to attract the best of the best by offering value-added incentives, awesome workspace, and encourage a work/life balance.
Place.
Fit Talent.
Outsourcing is about finding the right fit. We evaluate your team's culture and match it to the right skilled personality type.
Develop.
Improve Talent.
To ensure long-term success, we incorporate technical, language and protocol training for all team members.
We Take the Headache Out of Nearshoring Call Center Agents
Finding, hiring, managing, and developing nearshore talent isn't easy. You're not an international HR firm, so let us take away the pain of navigating the complexities of country tax and government regulation, while you focus on delivering incredible service to your clients.
Our Strategic
Process
For the long-term successful business, you need a partner who understands your needs. We engage at a strategic level to ensure our sourcing requirements are aligned to your team's resource needs. By maintaining a future-looking plan, we can anticipate your changing skill demands, and keep your dedicated agent roster packed with the right talent.
Strategy & Planning
Knowing your road map, we can strategically plan and stay ahead of your resourcing needs.
Monitor & Review
Your success is our success, so we monitor our talent and regularly review their contributions to your team's goals.
Develop & Retain
To mitigate turnover, we invest in employee incentives and continual development of our talent in order to keep them successful and satisfied.
Dedicated Agent/Team Pricing
For a hand-picked agent line-up to fit your needs, contact our sales team at grow@cultivarhr.com today.